"change starts with embers, grows with passion."

Stay ahead of the competition by looking at the margins - where bold ideas grow. Seek, solve and adopt the secrets of world-beaters. 

You will learn how to stoke you and your team’s creativity engine and generate more change-ready ideas. 

 Find out how to open the aperture of possibilities by rooting your questions in the customer’s viewpoint, overcome legacy thinking and let lose your team’s business ideas.    

 Break down the change barriers in your organization with these key questions around leadership, culture and structure that are stifling your organization.  

 Learn how to use all five senses to design customer experiences that unlock the magic 2% that sets you above the competition.  

Learn how to open the aperture of ideas, looking beyond your sector for ideas that reshape your industry.  

 Find out how to inspire your team, overcome resistance to fresh ideas and unleash market-beating change in your organization.  

How to create a compelling sense of ugrency to transformational change. 

Diagnosis organization change readiness, receptivity & resistance. 

Understand your change advocates, supports, undecided & resistors.

 Building boxes of exceptional cultures: foundation stories, values, assumptions & identities. 

 Understand legacy patterns, values and their resilience.

Then, embed the change into business plans, systems, policies & processes. 

 Use asymmetric "guerilla" strategies to influence and build momentum for change. 

Develop your leadership, movement and organizational change story. 

Understand cycles of change: momentum dips & flows. Constant (but creative) communications.

Power of legacies: founder complex, change fatigue, past success and sector dominance. 

Mobilize your people to “own” and accelerate the change. Set out an emotional and rational case for growth. 

Decode what motivates people to their "peak" performance. Create an emotional launchpad for excellence.

Great companies know quality comes from the consistent application of high standards. Iceberg test: understand your 2% differentiator.

 Metrics matter: develop a balanced set of quality and efficiency measures.

Empower teams to make progressive bounded decisions.

Allow creativity: set bold, “wicked” and ambitious goals 

Shape the narrative of change, resilience & struggle/triumph. Flourish through market feedback.