Having a defined innovation strategy future-proofs your organization from disruptive change and enables you to seize opportunities that can transform your culture, services, and client experiences.
An innovation strategy is a comprehensive plan that provides a roadmap on how your organization will generate ideas and turn them into actions into products, services or experiences of value. Effective strategies harness your collective creativity, talents and insights, mobilizing them toward common goals.
Using a systematic approach, we identify your unique innovation capabilities, understand the market or service environment, open the creative aperture and develop products, services and strategies that create measurable transformational change.
Simon T. is a qualified human-centric designer, strategic foresight and innovation strategist.
EYG has facilitated innovation strategies for public and not-for-profit agencies, start-ups, and medium and large companies across multiple sectors.
The velocity of technological, social and environmental change has uprooted many business models and created opportunities. Companies and public services must reinvent themselves to exceed customer needs and increase service demands while cutting costs.
Balancing delivery and innovation is challenging at the best times; now, it is essential. Products, services and programs must continue to deliver quality, equitable and efficient services.
An Innovation Strategy facilitation walks you through a structured approach to understand and better serve the needs of your customers/clients. Focus on “high-value” human touch-points, strengthen digitalization, and rethink program experience using human-centric design.
Get clear and focused about the current customer's needs, behaviours and desires
Use human-centred design tools to unpack why your customer/client's actions through behavioural insights, journey maps and service barriers.
Co-create with your team, stakeholders and partners fresh, innovative solutions to meet your customer/client's emergent needs.
Simon T. has over a decade of experience redesigning healthcare service from a patient-centric view
High-growth companies have to reinvent themselves constantly. These design sessions help with the increased complexity of scale and growth.
Public sector services have the unique challenges of accessibility, equity and value-for-money. Learn how to redesign your programme.
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